Insurance Business Canada has presented the 2023 picks for 5-Star Professional Liability and D&O. 

The report highlights this year’s top-performing organizations and their initiatives to exceed client expectations and deliver high-quality professional services in the insurance industry. 

With new social, political, and economic challenges arising, brokers shared how insurers can adapt and meet client needs, what policies are most important to their clients, and how taking a solution-based approach for coverage and claims is critical to success. 

The report also outlines the importance of underwriters understanding how to evaluate potential risk in various industries. That industry knowledge and the ability to think critically with the best possible solution on time are key indicators of exceptional service.   

Regarding managing claims, brokers expressed the importance of dealing with claims fast and professionally and ensuring that the insured understands each step. That is why exceptional communication at all levels is essential in providing the best possible service when filing claims.   

Don’t miss this special report! Click here and find out all of the professional liability and D&O award winners.