Legal expenses insurance provides UK policyholders with cover for legal costs associated with defined disputes—such as employment, contract, property, or motoring matters—and is commonly sold as an add‑on to motor, home, or commercial policies. Insurance professionals must manage panel solicitor arrangements, triage and helpline services, and expectations around access to justice, ensuring that coverage triggers, exclusions, and sub‑limits are clearly communicated in line with FCA requirements on fair value and product clarity.
ARAG is keeping its legal expenses insurance business but handing PI claims delivery to Minster, in a deal brokers distributing ARAG cover need to know about
CFC becomes the latest insurer to embed affirmative AI wording across its media and cyber cover
Brokers face a fair value conversation as consumer expectations outpace what legal expenses cover actually delivers
Legal expenses insurance is widely available but sometimes overlooked - here’s why
The move comes as claims handling faces closer FCA scrutiny under the Consumer Duty and expanded MGA oversight
