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Charles Taylor acquires The Matrix

Charles Taylor acquires The Matrix | Insurance Business UK

Charles Taylor acquires The Matrix

Charles Taylor has acquired The Matrix Companies, a third-party administrator (TPA) and risk management firm based in Ohio.

The Matrix was founded in 2000 and specialises in providing workers’ compensation claims management to clients across the state. According to Charles Taylor, the acquisition strengthens its presence in the Midwestern United States and broadens its portfolio, as it gains The Matrix’s risk management and workplace safety offering.

In turn, the acquisition provides The Matrix’s clients with national claims and TPA coverage, as well as gives them access to Charles Taylor’s expertise in property and casualty, data and analytics reporting, and technology.

“This expansion further solidifies our strategy to deliver comprehensive, best-in-class claims solutions across the US,” said Christopher Schaffer, CEO of Charles Taylor Global TPA. “The Matrix team not only brings us local expertise and enhanced claims capabilities, but also a culture of professionalism and a reputation for remarkable customer service that is at the core of Charles Taylor’s values.”

The Matrix offers various employment and workforce services, including case management, unemployment administration, Family Medical Leave Act management and disability management for employers across the country.

“Throughout this process, Charles Taylor has proven to be a company who places a high value on providing superior client service while also recognizing the importance of developing, supporting and retaining its employees,” said Brent Messmer, president and CEO of The Matrix Companies.  “With this mindset, we’re excited for the ability to offer national claims management services to clients, while maintaining our people-first culture”.