Best in Customer Service

“I put our preference with carriers who are easy to work with, have strong communications, are customer focused and responsive.” - said a broker in a one-on-one interview. It is no surprise that customer service is at the top of almost every broker’s list when deciding on which carriers to work with. “The insurance company should work with me as a partner,” explained a broker, “And their ability to provide solid customer service is part of that partnership.”


Below are the companies recognized in the 2021 5-Star Excellence Awards for their outstanding customer service.


Home Insurance

  • Chubb
  • Travelers
  • Pure
  • Safe CO


Workers Compensation

  • Applied Underwriters
  • ICW Group
  • Liberty Mutual Insurance
  • Method Insurance Services
  • Midwestern Insurance
  • Alliance
  • QBE North America
  • The Hartford
  • Travelers
  • Zenith Insurance



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