Ohio payers lose a year of recovery reach

SB 162 halves the clawback lookback and bars fees on provider appeals

Ohio payers lose a year of recovery reach

Life & Health

By Jonalyn Cueto

Ohio health insurers have lost half their window to claw back overpayments from healthcare providers under a law signed by Governor Mike DeWine on July 8. Senate Bill 162 amends section 3901.388 of the Revised Code so a payment to a provider is considered final one year after it is made rather than two, with adjustments after that date permitted only in cases of provider fraud. The measure passed the House 95-0 on June 10 and the Senate 33-0 on April 15 - unanimous votes in both chambers that signal a political consensus against perpetual provider financial uncertainty sufficiently broad to override any insurer-side objection, and that make Ohio a legislative template worth monitoring for similar state-level activity elsewhere.

What changes for recovery operations

Three provisions change the operational mechanics of overpayment recovery beyond the headline lookback reduction. Providers now have 60 days to respond to an overpayment notice, replacing the prior 30-day period. Payers are barred from charging providers a fee to appeal an overpayment determination - a revenue stream that previously existed alongside the recovery process itself. Health plans must now give notice of a takeback electronically where the plan and provider have an established electronic system, a requirement prior law did not address.

Together the three changes compress the recovery window, extend the provider response period, remove the fee deterrent on appeals and impose a notification standard - a package that collectively shifts the administrative burden of overpayment recovery toward payers and away from providers.

The CareSource case that illustrated the stakes

The commercial significance of the two-year window was made concrete in late April, when Dayton-based insurer CareSource told certain behavioral and mental healthcare providers it had found an error in how it calculated their reimbursements and planned to seek repayment for two years of overpayments - the maximum state law then allowed - starting with a bill for two months. Rates for physicians providing behavioral health services are set at 100% of the Medicaid maximum; rates for non-physicians including nurse practitioners and physician assistants are set at 85%. CareSource had been paying all behavioral health providers at the 100% rate.

CareSource subsequently reversed the decision following direct provider conversations. "After direct conversations with providers over the past several days, CareSource has decided to suspend the recoupment of those overpayments. The providers we spoke to shared that the recoupment would create significant financial strain and could impact access to care for members. That feedback directly informed our decision," the insurer said. CareSource said future claims will be paid at the corrected rate.

Melissa Kappes, co-owner of The Counseling Professionals, a Mason-based practice with approximately 17 clinicians, welcomed the suspension while flagging residual uncertainty. "We are pleased that we don't have to go through the process of submitting all of our disputes, although we're a little concerned about the wording," she said.

The legislative signal for other states

Bill sponsor Senator Louis Blessing III, a Republican from District 8, said the legislation strikes a balance between protecting providers from perpetual financial uncertainty and preserving insurers' ability to rectify overpayments. "By giving confidence to providers and retaining the ability for payers to correct errors, this legislation increases stability, fairness and accountability in the industry," he said.

The unanimous margins matter beyond Ohio. A 95-0 House vote and a 33-0 Senate vote in a state where a major insurer's clawback attempt had become publicly visible - and was subsequently reversed under provider pressure - suggests the political conditions for similar legislation exist wherever provider-payer clawback disputes reach public attention. Health insurers operating multi-state recovery programs should treat SB 162 not as an Ohio-specific compliance update but as an early indicator of where provider protection legislation is heading.

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