Susan Essex

Susan Essex

Susan is a researcher and journalist at Key Media, primarily focusing on Insurance Business UK, Canada and the US with experience working for Investment News and Mortgage Professional. She explains trends shaping the insurance industry, providing insider perspectives from professionals.

Westland CIO Kanaris Paraskevopoulos on transformation, data and the next AI frontier

Westland CIO Kanaris Paraskevopoulos on transformation, data and the next AI frontier

He has become one of the most pragmatic voices on transformation

Fixing everything: how a technologist CIO rebuilt tech from the inside out

Fixing everything: how a technologist CIO rebuilt tech from the inside out

He set in a motion a decade-long shift

Medavie Blue Cross’s digital-first strategy: why the human touch still matters

Medavie Blue Cross’s digital-first strategy: why the human touch still matters

It leans on AI, data and platform modernization

Cindy Manek on the hard truths of digital transformation in specialty insurance

Cindy Manek on the hard truths of digital transformation in specialty insurance

The central aim has been consistency in underwriting and sharper visibility

A creative mind’s impact on Canada’s MGA evolution

A creative mind’s impact on Canada’s MGA evolution

From podcast microphones to Lloyd’s binders…

Revau’s CIO puts brokers, not portals, at the centre of AI-powered transformation

Revau’s CIO puts brokers, not portals, at the centre of AI-powered transformation

Integration platform uses AI to remove clerical drudgery

From transformation specialist to insurance strategist

From transformation specialist to insurance strategist

Martha Turner Osborne did not come into insurance through a conventional underwriting or broking track

IB TALK

Global turbulence is reshaping climate risk for Canadian businesses

Aon’s Daniel Ocampo explains how sustainability, global risks and energy transition are reshaping insurance capacity, pricing and strategy for Canadian businesses today

In 2026, SMEs face evolving risks and opportunities and need the right broker to navigate them

WTW's Grant Williamson shares key insights for SMEs on managing cyber, supply chain and emerging risks

Why interconnected threats are reshaping complex risk strategy in Canada

Climate, cyber and supply chain shocks are colliding, forcing Canadian firms to rethink how they understand and structure risk

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