The insurance industry, which has elevated "thought leadership", "ecosystem disruption" and "value-add synergies", should probably read this very carefully
AI is coming for us – should we be scared?
From a career spanning Australia, Japan, the US and Canada to a mandate to make Manulife an AI-powered organization
He has become one of the most pragmatic voices on transformation
He set in a motion a decade-long shift
It leans on AI, data and platform modernization
The central aim has been consistency in underwriting and sharper visibility
From podcast microphones to Lloyd’s binders…
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