TORONTO (November 5, 2018) – Crawford & Company (Canada) Inc. a global provider of claims and risk management solutions, continues to develop and enhance our servicing capabilities to address emerging risks and legislative changes. As of November 1, 2018, mandatory reporting of privacy breaches under Canada's federal data protection law, the Personal Information Protection and Electronic Documents Act (PIPEDA) came into effect. Linked to our existing cyber loss management product, Crawford has developed an industry solution to address the specific needs of small to mediumsized enterprises.
Although attention on cyberattacks is often more pronounced around their occurrences with large organizations, statistics show that small to medium-sized enterprises (SMEs) are at considerable risk of such attacks. StaySafeOnline.org states that SMEs account for over 70 per cent of data breaches1 .
“Crawford has developed a service solution for SMEs with an emphasis on cost-effective and prompt service”, said Pat Van Bakel, president & chief executive officer, Crawford & Company (Canada) Inc. “From incident management which entails a single point of contact for our clients, delivering 24/7 response and any coordination requirements needed for event response, breach reporting, to call centre services, desktop adjusting, forensic account services and third party administration, we offer the full service solution.”
This service solution helps to accelerate the claims process and restore business operations in a timely manner, upholding our corporate mission ─ to restore and enhance lives, businesses and communities.
1 “Small Businesses and the Threat of Cyber Crime.” Media Plant Industry and Business, September 2017, accessed May 31, 2018 http://www.industryandbusiness.ca/insight/small-businesses-and-the-threat-of-cyber-crime