The tool provides commercial insurance brokers with a number of ways to submit their small business insurance application, as well as granting easy access to Aviva Onpoint, the insurer’s new tailormade coverage for small businesses.
Aviva Ally was developed after consultation with Canadian brokers about what was most important to them in the small business insurance space.
Four key themes emerged from the consultations: the growing complexity of small business insurance needs; brokers want more time for valuable consultation and advice, rather than spending time on administrative tasks; brokers want to connect with insurers using a work flow best suited to their needs; and brokers still feel the relationship with the underwriter is of paramount importance.
“We recognize that brokers want to connect with us using the workflow that best suits their needs,” said Fred Shurbaji, managing director, Small Medium Enterprise at Aviva Canada. “With the launch of Aviva Ally, commercial insurance brokers can easily send us their applications through the most convenient of the three options that are now available.”
Brokers that use Aviva Ally have three pathways to submit their small business insurance application:
Ally email – brokers can send their quote requests through their standard Aviva new business email address, where it will be picked up and serviced by an Aviva Ally underwriter.
Ally express – brokers who want a quick quote can submit an insurance application by email and receive an automated email response with an Aviva Onpoint insurance quote right away. They can also customize the application with their own brokerage logo, making it easy for them to submit the same application to other markets.
Ally digital portal – brokers can use the portal to quote, bind and pay for an Aviva Onpoint insurance policy within minutes. They can also download a completed application and submit it to other markets.
