Canadian advisors three times more fearful of AI than US peers

Hiring younger talent has become harder north of the border too

Canadian advisors three times more fearful of AI than US peers

Insurance News

By Rod Bolivar

Canadian financial advisors are confronting a deeper version of almost every structural pressure reshaping the wealth management business, according to new research from Natixis Investment Managers.

The pressures go beyond heightened fear of artificial intelligence to include a head start for automated platforms already in the market, a harder time hiring younger advisors, and a greater risk of losing client assets to the next generation.

That pattern shows up most sharply in how advisors view their own staying power. Canadian advisors are three times more likely than their US counterparts to believe AI could put them out of business, with 36% holding that view compared with 12% of US advisors. Across North America as a whole, 18% of advisors share that concern.

Where the disruption is no longer hypothetical

The gap is not just about sentiment. Automated advice platforms are already the top-cited competitor for 26% of Canadian advisors today, compared with just 5% of US advisors, meaning the disruption US advisors are bracing for has already partly arrived in Canada.

Traditional financial professionals remain the dominant rival overall, named by 72% of North American advisors as their biggest competitor today, against 7% who point to improved tools for self-directed investors, including generative AI.

That balance is expected to invert within five years. Only 21% of North American advisors expect traditional financial professionals to stay their top competitor, a figure that falls to just 7% among Canadian advisors specifically, compared with 26% of U.S. advisors.

Meanwhile, 40% of North American advisors expect AI-enabled and other self-directed platforms to become their greatest competitive threat over that period.

One reason automated platforms have moved faster in Canada is regulatory. The Canadian Investment Regulatory Organization published updated guidance in March 2026 expanding what order-execution-only dealers, the self-directed trading platforms used by many do-it-yourself investors, can offer clients without crossing into advice.

CIRO senior vice-president Alexandra Williams said the change "enables dealer members to provide more decision-making supports, including timely, relevant educational resources, notifications, and alerts tailored to client needs," giving these platforms more room to compete for the kind of guidance-adjacent services that were previously the preserve of registered advisors.

The market impact of that shift is visible in the scale Canadian robo-advisors have already reached. Wealthsimple, the country's largest such platform, held over C$100 billion in assets under administration as of October 2025 and serves more than three million Canadian clients.

Chief executive Mike Katchen has said the company's goal is to reach $100 billion in assets under management by 2028, while acknowledging that displacing Canada's major banks in scale will still "take decades."

That scale gives a sense of how far automated, self-directed investing has penetrated the Canadian market that advisors are competing against.

Where advisors see AI cutting both ways

Advisors are not uniformly pessimistic. Two-thirds (66%) of North American advisors say AI has the potential to drive market growth for the next two decades, 70% say it can free up more time to spend with clients, and 76% say advisors who adopt AI will gain a competitive advantage.

Even so, 61% say integrating AI into workflows has proven more difficult than expected, and 69% say investors take unnecessary risks when turning to AI for advice.

"Advisors are not looking at disruption as a single event; they are preparing for a fundamental reset in the business of advice," said Dave Goodsell, executive director of the Natixis Center for Investor Insight.

He added that the immediate priority for advisors is "helping clients protect portfolios and make sound decisions in a volatile environment," while the longer-term task is adapting their businesses "for a market where AI-powered tools, next-generation investors, and evolving client expectations redefine the competitive landscape."

That tension between fear and opportunity is echoed elsewhere in financial services. CEO Voices Report 2026: AI and the Human Impact, a study from Sollers Consulting drawing on interviews with chief executives and senior leaders across Europe, North America, and Asia-Pacific, found that insurance and financial leaders increasingly see AI as a means of rebalancing the role of people in the industry rather than replacing them outright.

Marcin Pluta, president and co-founder of Sollers Consulting, said the executives interviewed "reject the notion that AI inevitably destroys jobs," describing instead a shift toward "more technological, analytical, and strategic responsibilities."

Front-line roles, the report found, are expected to move away from repetitive administrative work and toward higher-value case management, relationship management, and advisory functions, a trajectory that lines up with the personal-relationship positioning Natixis found among the advisors it surveyed.

Human relationships as the counterweight

Against that backdrop, 89% of North American advisors say they are leaning on personal relationships and accountability to differentiate their value from AI-driven tools. Investor trust data from the same survey supports that positioning: 91% of investors say they trust their financial advisor, ahead of trusting themselves (88%) or family (69%).

Gad Amar, head of Western Europe Distribution at Natixis Investment Managers, said the advisors best positioned for growth would be "those that can combine technology, scale and digital access with the personal relationships, accountability and behavioral coaching that investors continue to value from human advisors."

He added that model portfolio implementation, tax-aware portfolio construction, and investment solutions "can help them deliver more personalized client experiences at scale."

A talent gap that hits Canada harder

The competitive pressure in Canada is compounded by a separate generational challenge: an aging advisor workforce. Among Canadian advisors, 67% report difficulty hiring younger advisors, compared with 37% of US advisors.

That gap is often attributed in industry conversations to AI displacing the entry-level analytical and administrative work that junior staff once performed.

A working paper circulated in May 2026 by researchers Peter John Lambert (University of Warwick and the London School of Economics) and Yannick Schindler (Ellison Institute of Technology, Oxford) complicates that explanation.

Drawing on 243 million new-hire records and 407 million job postings across the US, UK, Canada, and Australia between 2017 and 2025, the paper, titled The Broken Ladder: AI, Remote Work, and Early-Career Hiring, finds that when the effects of AI exposure and remote-work exposure are properly separated, the remote-work effect holds up while the AI effect largely disappears, pointing to workplace policy rather than AI substitution as the primary driver behind the decline in junior hiring.

A related benchmark study of ten major Canadian insurers, conducted by Calgary-based consultancy Hire Value Inc., found nine out of ten firms promised flexible work arrangements in recruitment materials while job postings for the same roles required three days a week in the office, with none providing evidence to support the flexibility claims made to candidates.

Concern over retaining client assets through generational wealth transfer follows a related pattern. More than four in 10 North American advisors say they are increasingly worried about retaining their assets, with that concern running at 63% in Canada versus 39% in the U.S.

Retention data illustrates the stakes. North American advisors retain a spouse's assets an average of 73% of the time following a client transition, but that rate drops to 56% for next-generation heirs and to 45% when an advisor manages assets for both a parent and an heir.

Still, nearly 8 in 10 North American advisors (78%) view the wave of advisor retirements as an opportunity for business growth, even as 66% expect it to widen the advice gap industry-wide.

Nearly three-quarters (73%) say they are taking active steps to capture next-generation assets, including specialized planning services, expanded digital tools, additional AI capabilities, new prospecting channels such as social media, and hiring younger advisors.

Where investor mistakes diverge by border

The survey also points to different patterns in investor behavior on either side of the border. Canadian advisors are more likely than US advisors to cite tax-related errors, with 53% saying investors are ignoring the tax implications of their investments, compared with 33% of US advisors and 38% across North America.

US advisors, in turn, are more likely to flag emotional decision-making, with 73% citing emotional reactions to headlines as a common investor mistake, against 42% of Canadian advisors. Across North America, the most-cited investor mistakes are emotional reactions to headlines (65%), attempts to time the market (60%), and unrealistic return expectations (52%).

Market volatility forms part of the backdrop to these behaviors. 64% of North American advisors rank geopolitical uncertainty among their top economic concerns, and 88% expect it to drive further market volatility; 68% say many clients want to hold more cash as a result.

Growth outlook holds despite the pressure

Advisors report average AUM growth of 12% over the past year. Their 12-month outlook has since moderated to 10.8%, while the three-year outlook holds closer to 11%.

More than half of North American advisors say investors need equity exposure for its higher long-term growth potential (56%) and its capacity to outpace inflation (55%), while 49% say investors should treat fixed income as a counterbalance to equity holdings.

The survey included 400 North American advisors as part of the global total of 2,950 financial professionals across 23 countries, conducted by CoreData Research between March and May 2026. North American respondents reported median assets under management of $200 million and average AUM of $4.8 billion.

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