After making headlines in March for the wrong reasons – an alleged market-wide sexual harassment culture and 2018’s pre-tax loss of £1 billion – Lloyd’s of London is determined to transform, announcing what it called a “bold new strategy” aimed at shaping the centuries-old exchange’s future.
Focused on delivering higher quality risk protection for customers as well as simplifying access to the global insurance market while lowering costs of doing business at Lloyd’s, the strategy features six ideas including a next-generation claims service and a digital platform for the most difficult-to-cover risks.
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