Manulife group benefits business selects new admin software

Manulife group benefits business selects new admin software | Insurance Business

Manulife group benefits business selects new admin software

Manulife Canada has licensed new software to serve as the company’s insurance administration solution for its group benefits business.

Vitech’s V3 software is a quote-to-claim solution that, in Manulife’s case, supports a range of group and individual insurance products, which include health, dental, life, disability, vision and others.

 

A release said that the solution will be leveraged across Manulife’s group benefits business in a phased multi-year roadmap. Vitech will serve as both software provider and system integrator.

“Vitech and V3 will support our focus on providing customers and distribution partners with a seamless, fast and accurate customer experience,” said Manulife Canada president and CEO Michael Doughty. “This is critically important in an industry where customer engagement and transparency are more of a priority than ever.”

“We are excited to support Manulife in this important transformation initiative and we look forward to what we know will be a long and successful partnership,” commented Vitech CEO Frank Vitiello.


Related stories:
Manulife on top again for “best places to work”
Manulife affirms its commitment to Montreal with new downtown office