Sun Life Assurance Company of Canada is pushing an industry first by being the first Canadian insurer to offer consumers access to a virtual healthcare services network.

Through the network, customers can connect with a range of medical professionals – doctors, registered nurses, mental health professionals, and other licensed medical practitioners. The virtual visits can be conducted via live video, telephone, or even text messaging.

"We’re excited to offer this innovative healthcare solution," said Sun Life Financial Canada president Jacques Goulet. "It is another great example of how we are using technology to meet the growing needs of our clients. Virtual care will empower and engage Canadians as they manage their health and wellness, anywhere, anytime.”

The virtual care referral network will initially include three "telehealth" service companies: Akira, EQ Care, and Maple. The companies will help facilitate services such as online visits with medical professionals and prescriptions and the companies have convenient hours of operation – including during the evenings and weekends.

"Whether you are bedbound fighting a nasty virus or running a busy schedule with back-to-back meetings, fitting in a doctor’s appointment can be tough," commented Sun Life Financial Canada vice-president of group benefits Dave Jones. “Sun Life’s virtual care referral network will help individuals get quick and reliable care, save precious time, and focus on what matters the most.”

Sun Life’s virtual care referral network can be accessed through the company’s My Sun Life mobile app.