Swiss Re Corporate Solutions names SVP of customer management

Swiss Re Corporate Solutions names SVP of customer management | Insurance Business Canada

Swiss Re Corporate Solutions names SVP of customer management

Swiss Re Corporate Solutions has appointed Andrea Douglass as senior vice president, customer management for Canada.

Upon her effective appointment on August 29, Douglass will be responsible for the company’s strategic relationships with large corporate customers across Canada. She will be based in Toronto, and will succeed Sarah Kestle, who will retire in September, a release said.

Douglass has held several leadership roles of increasing responsibility within the customer and distribution space at both Allianz Global Corporate & Specialty as well as RSA Insurance. She has an FCIP designation and a bachelor of arts degree from Queen’s University.

"I am excited to have someone with Andrea's experience and calibre joining our team," said Swiss Re Corporate Solutions Canada CEO Adrian Hall. "Her strong track record of customer focus, creativity and strategic leadership will boost our drive to provide customer-centric solutions and deliver an exceptional customer experience to advance corporate insurance together."

Read more: Swiss Re Corporate Solutions to create new Canadian branch

Earlier this year, Swiss Re Corporate Solutions moved to establish a new Canadian branch of North American Specialty Insurance Company (NAS). The NAS branch operates under the name ‘Swiss Re Corporate Solutions America Insurance Corporation – Canadian Branch.’