Keal Technology launches cloud-based platform, digital customer experience solution

New tools help brokers deliver greater customer value and accelerate brokerage modernization

Keal Technology launches cloud-based platform, digital customer experience solution

Technology

By Lyle Adriano

Keal Technology – the Canadian subsidiary of Vertafore – has announced it has launched the new Vertafore Canada Cloud platform and InsurLink digital customer experience solution in Canada.

The tools will allow Canadian insurance brokers to access innovative solutions that can deliver greater customer value, accelerate brokerage modernization, and drive growth, a release said.

"In just six months, we have been able to bring to market solutions that are already driving significant value for our customers," said Keal Technology general manager and vice president Dimitrios Argitis. "By leveraging Vertafore's global IT and product development capability, alongside our Canadian Center of Excellence, we're able to help our customers achieve greater customer intimacy, which is table stakes in today's 'new normal.’”

The Vertafore Canada Cloud will offer brokers a platform that can help them securely connect and work from anywhere, enhancing broker efficiency and customer service.

InsurLink enables brokers to offer their customer real-time self-service access to their own insurance policy documents and data through a web portal. Synchronized with the SIG broker management solution, Insurlink allows access to updated documents and other policy data as soon as any changes are made.

Keal Technology additionally announced that InsurLink will soon have the option for customer to make premium payments online.

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