The Canadian Life and Health Insurance Association (CLHIA) has joined forces with the Extended Healthcare Professionals Coalition (EHPC), a group of healthcare professionals, to produce a new guide on private health insurance.
The guide, Supplementary Health Insurance Explained for Healthcare Providers, will help healthcare providers learn more about the private health insurance environment, so they in turn can help their patients understand the services they receive through their insurance plans. It was released with the celebration of Financial Literacy Month, a release noted.
CLHIA’s guide describes the kind of benefits plans patients may present to their healthcare provider and how they work. The guide also tackles terms and concepts commonly used by insurers. A release said that the initiative will be constantly updated with new information as needed.
“In order to provide the best care possible, many healthcare providers want to be able to help their patients identify whether coverage is available, the amount of available coverage, what is eligible to be claimed, and even contacting insurance companies on their behalf,” said CLHIA president and CEO Stephen Frank. “The guide is intended to make those questions easier to answer.”
The two organizations intend to continue to work together in developing other tools and resources such as webinars on insurance matters for healthcare providers.