Account manager
SHARP INSURANCE
Nick Owen’s first job at TD Insurance was supposed to be an interim gig until he found full-time employment in the fashion industry, but it quickly became his passion. Today, more than a decade later, Owen’s experience as both a broker and a direct writer helps him understand the importance of protecting his clients’ most precious assets.
“I have worn many hats during my tenure, from a customer service care agent to peer trainer to recruiter to account manager,” he says. “Because I have seen many sides of the insurance world, I can very quickly ascertain what clients need and explain coverage in a compelling manner.”
Beating sales records year-over-year, even in the most difficult of markets, Owen continues to exceed his clients’ expectations. “The most rewarding aspect about being a broker in today’s tumultuous time is how it has allowed me to be genuine and have the ability to turn an unhappy client around through guidance and education,” he says. “Once they understand why the market is the way it is, the hostility turns into understanding and problem-solving with me, their broker.”
