A New Hampshire woman says a TRANZACT-owned insurance marketer flooded her landline with dozens of spoofed sales calls - even after she repeatedly asked it to stop.
That, in a nutshell, is the story laid out in a putative class action filed on May 7, 2026, in the US District Court for the District of New Hampshire against TZ Insurance Solutions LLC, the health, life and supplemental insurance marketing and sales arm of MG LLC, doing business as TRANZACT.
The plaintiff, Jeannine Galvagno, says she did everything a person is supposed to do to keep telemarketers at bay. She put her residential landline on the National Do-Not-Call Registry back on January 8, 2015, and never took it off. The trouble, according to her account, started after she made a single inquiry on October 19, 2022, prompted by commercials she had seen for the company's services.
What followed, the filing alleges, was a flood. Ten calls between late October and late November 2022. Dozens more into 2023. By her count, the number (603) 307-2131 - which she says was "spoofed" to mimic her local New Hampshire area code - dialed her line 62 times between April 6 and November 25, 2023, alone.
Galvagno says she tried to make it stop. She emailed an agent named Annie Kenyon on November 22, 2022, asking to be removed from the internal call list. On March 13, 2023, she answered a call, again asked the company to stop calling, and informed it she was filing a complaint with the Federal Trade Commission. She filed that complaint on April 5, 2023. The calls, she says, kept coming.
The lawsuit leans on the Telephone Consumer Protection Act and its implementing rules, which require telemarketers to honor the federal Do-Not-Call list "indefinitely," maintain a written internal do-not-call policy available on demand, train staff on it, and respect opt-out requests within ten business days. Galvagno is seeking $500 per call - or $1,500 if a court finds the violations willful - plus an injunction, on behalf of two proposed nationwide classes reaching back four years. The complaint says the proposed class includes at least several thousand members.
For insurance professionals, the case is less about one consumer's phone log than about the compliance plumbing behind modern lead generation. Health and supplemental lines lean heavily on outbound calling, third-party vendors and call centers, and TCPA exposure adds up fast at $500 a call across a class of that size. The filing also notes that TZ Insurance has been sued under the TCPA before and points to consumer complaints lodged with the Better Business Bureau - a reminder that a paper trail of grievances can quietly shape how the next lawsuit lands.
For carriers and agencies that outsource marketing muscle, it is a useful nudge: scrub the registry, document every opt-out, and know what your vendors are doing on your behalf.
The allegations have not been tested in court, TZ Insurance Solutions has not yet filed a response, and no judge has ruled on the merits.
