Top Insurance Brokers 2023

He adds, “This year we are number one in our company in Canada and I think number two in North America and that’s not a small feat, but that happens when you’re working as a team and you’ve got a great client base.” 

Despite the operation working so well, it’s a challenging load for Chandani. His experience over the last few years has enabled him to finetune his travelling so he can perform at his peak. 

“When I go away, I do almost a week at a time, and it helps me do more, but I don’t jampack my days like I used to. Before, I would be going from morning to night and that wore me out. I’m not seeing five clients in a day; it’s two or three.” 

And this is what Chandani regards as the secret to his success. 

“As much as the video calls and everything else, nothing replaces breaking bread with a client. It’s that human element and it makes a huge difference,” he explains. 

It’s his desire to go the extra mile and fly all over North America that resonates with clients. 

“I could just say I will give this to the Toronto office, but the clients are dealing with me for a reason and that’s why we keep those accounts for the long term, it’s building that loyalty.” 

Smart time management is of paramount importance due to the amount of travelling Chandani does. 

“About 90 percent of the time, there’s Internet on the plane, so it allows me to catch up and prepare and even if there’s no Internet, there’s time to sort of reflect on what’s going to be happening,” he says. “It’s all about being prepared. If you’re going to start preparing for Monday, you’re in trouble.” 

There are no signs of Chandani slowing down. Rather, he is prepared to increase the pace if need be and is focused on maintaining his outstanding results. 

“I think, as a broker, I need to make an investment in my clients. Everybody’s different and it all comes down to what you are actually willing to invest in your relationship with your clients.” 

Feedback from Chandani’s clients is testament to that, with comments such as: 

• “He understands his clients and goes beyond everything to help them.”
   

• “Karim is a master of his craft. He has solved more complex coverage requirements than anyone I know. He is the only trusted source for our needs in Canada and globally.” 
   

• “Karim brings us tremendous value by always suggesting options and new coverages, be it cyber, D&O, etc. It is very important to us to have the right information on our current policies and insuring our properties to the right values.”

“I don’t think in my position with the clients I have that I would be as successful if I didn’t travel and stay in touch with them because they would go back to the local broker”
Karim ChandaniHUB International Insurance Brokers

Adam Buss
Canaccord Genuity Wealth & Estate Planning  

In terms of being technically sound, Buss stands out for his dedication to his craft. His professional designations include:

• Certified Financial Planner 
   

• Certified International Wealth Manager
   

• Chartered Investment Manager 
   

• Chartered Life Underwriter
   

• Fellow of the Canadian Securities Institute 
   

• Registered Retirement Consultant

Straight talking and down-to-earth is how Buss conducts himself. 

“I wouldn’t consider myself anything special by any stretch of the imagination. I want to get the right coverage and protection in place. Most of my recommendations stem from doing full-blown holistic financial plans and in-depth analysis for people,” he says. 

An illustration of his commitment is being the best broker possible even if it hits his bottom line. 

“I really want to make sure that I am getting them the right coverage for their situation. I don’t want to shove unnecessary products down their throats. I am brutally honest to the point where I probably sacrifice commissions because of it.” 

Part of being an advocate for his clients involves Buss removing complexity. He appreciates the need to give them necessary information without confusing technicalities. 

“I don’t want to overwhelm them with the knowledge that I have and all these different things that I think are important but they probably really don’t care about,” he explains. “They just want to know at the end of the day, what do I need? I’ll try to keep it simple and explain those basics.” 

Canaccord leans toward the high-net-worth market, but Buss is resolute in treating all clients equally. His approach and way of working doesn’t waver. 

“I’m agnostic; it doesn’t matter who’s coming to see me for insurance. I’ll find the right strategy to put in place for them, whether it’s a cheap little deal or some fancy corporate insurance strategy that saves them money on tax and maximizes their estate.” 

In turn, Buss keeps in mind the pressures facing clients, such as challenging economic conditions. 

“I make sure that we’re having the right conversations and it’s a matter of understanding that everybody’s got different pressures on their financial picture.” 

And in typical humble fashion, Buss gives an oversight of what he strives to do. 

He adds, “I’m hoping for most people insurance is the biggest waste of money they ever spend in their life because they’ll never actually need it. But if they do need it, they will find significant value.” 

This is echoed by clients who offered comments, including:

• “Beyond his unmatched technical prowess, Adam’s compassionate approach instils trust and confidence in his clients. His keen attention to detail and dedication to achieving their financial goals set him apart.”
   

• “Adam Buss has earned a well-deserved reputation as the best insurance broker in Canada. His in-depth knowledge of the insurance industry, coupled with years of experience, allows him to navigate the complexities of insurance policies with remarkable ease.”
   

• “His commitment to his clients goes beyond simply finding suitable insurance coverage; he takes the time to understand their unique circumstances, ensuring they receive tailored solutions that provide comprehensive protection.”

“I really make sure that I’m walking a mile in the client’s shoes”
Adam BussCanaccord Genuity Wealth & Estate Planning

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• 
  Adam Buss
  Canaccord Genuity Wealth & Estate Planning
   
  

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