Manulife has issued a statement directed at travel insurance policyholders, saying that it is now allowing individual travel policies to be extended.

The extensions apply to policyholders who are returning to Canada after facing delays related to the coronavirus outbreak. Policyholders have been directed to contact their travel insurance distributor by email or phone to request the extensions, or to learn more details about them. Manulife is also suggesting that policyholders can email their sales support team about the extensions.

The insurer also noted some stipulations:

• Extensions will be permitted up to and including April 30, 2020 – the company will “continue to revisit this date as the global situation continues to unfold.”
• If the policyholder’s original policy date is beyond April 30, 2020, their coverage remains in place for its full duration as per the policy terms and conditions.

Manulife also encouraged all travellers to support and adhere to the advice of medical professionals and experts around the world during this time.