Orion Travel Insurance offers virtual medical assistance service

New service being offered in anticipation of an increase in in-province movement

Orion Travel Insurance offers virtual medical assistance service

Insurance News

By Lyle Adriano

Orion Travel Insurance, a CAA company, is offering in-province virtual emergency medical assistance to travel insurance customers going on in-province trips.

The company is enhancing its Multi-Trip Annual Plans and Multi-Trip Annual Vacation Package Plans with the virtual medical assistance service, which travellers can use while they are in their home province.

Virtual emergency medical assistance was already part of Orion’s out-of-province emergency medical coverage – this expansion now allows in-province travellers to access the service. The virtual care service is available free of charge and is automatically added to Multi-Trip Annual Plans and Multi-Trip Annual Vacation Package Plans starting June 08, 2020.

“We felt it was important to add Virtual Emergency Medical Assistance to in-province travel, to help travellers preserve as much of their vacation as possible if faced with a medical emergency,” said Orion Travel Insurance vice-president Kellee Irwin.

Irwin added that as COVID-19 restrictions begin to ease, Orion is anticipating more people staying close to home, choosing travel options within their home province. Extending the virtual care service to in-province travellers will give them additional peace of mind, the vice-president said.

Both existing and new annual plans will include up to four virtual visits through CAA Assistance. The virtual care service will be provided by licensed doctors within Canada. Travellers with Orion’s Annual Travel Plan can access the service by contacting CAA Assistance.

“Travellers have benefited from Virtual Emergency Medical Assistance while travelling abroad and between provinces for many years, but this same convenience has not been available for in-province travel,” Irwin stated. “Travel restrictions during the COVID-19 pandemic have highlighted this gap that has been previously overlooked by travel insurers. We are happy to respond and give travellers this added protection.”

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