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What keeps customers coming back to their brokers?
When crafting the experience for their clients, brokers need to consider one key element
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Breaking technological and cultural logjams
This will always be a big corporation issue, says expert
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"If you don’t disrupt yourself, someone else will do it for you"
Insurance CEO picks apart innovation debate
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Ready, set, hack! Distracted driving and pedestrian safety take centre stage
Major insurer brought together the community to solve “massive problems” facing city dwellers today
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Aviva Canada reveals claims stats to debunk ‘misconception’ of greed
“People have the mistaken impression that we fight paying most claims”
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Hard period for Aviva Canada not finished yet, but there are signs of life - CEO
With diversification and digitization in hand, Colm Holmes is confident about a return to profitability
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Major direct-to-consumer platform's SVP has a bone to pick with the term "disruption"
Why he thinks the multi-channel strategy is the way to go
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Broker adoption of digital technology is flat year-over-year - Applied
Only 18% of brokers use this type of technology in their businesses, even though it can make them stand out
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Duck Creek to increase focus on Canadian P&C market
Developer makes announcement after one of its clients gets recognized for upgrading its systems
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How brokers are finding power as Lemonade encroaches
'Don't be disrupted - disrupt yourselves,' says insurtech co-founder