The Centre for Study of Insurance Operations (CSIO) has announced the expansion of its commercial lines (CL) data standards to include cyber and errors & omissions (E&O) insurance.
The update aligns with a key priority in 2025: improving broker efficiency. With this addition, the number of industry segments enabled for real-time quoting through an application programming interface (API) has increased to 14.
The inclusion of cyber allows brokers to quote and bind cyber risks up to $1 million. By publishing CL data standards for E&O, CSIO has incorporated over 380 Insurance Bureau of Canada (IBC) codes for instant API quoting. The business requirements for these segments are included in CSIO’s latest XML standards release (v1.48).
Developed by the CL working group, CL data standards provide a standardized workflow for brokers, allowing them to quote and bind commercial risks directly through their broker management systems (BMS). This reduces the need to log into insurer portals, send emails, or make calls to obtain quotes, minimizing manual data entry and improving process efficiency.
“Together, the commercial lines working group responded to industry demand for increased coverage of real-time quoting by publishing CL data standards for cyber and errors & omissions,” said Kathryn Sinclair, vice president of strategy and operations at CSIO. “Their significant achievement supports an important industry initiative to enhance our CL Data Standards offerings for improved broker productivity.”
Last year, the CSIO’s CL Data Standards working group published business requirements for quoting and binding the wholesale, manufacturing/processing, education and member organization services segments.
It also launched an online cybersecurity learning program, which includes a comprehensive training course designed to improve the cybersecurity knowledge and skills of property and casualty insurance employees.
CSIO is Canada’s industry technology association of property and casualty insurers, vendors and more than 43,000 brokers.
