CSIO welcomes two new insurer members

Incoming insurer partners have both served the market for over a decade

CSIO welcomes two new insurer members

Technology

By Lyle Adriano

The Centre for Study of Insurance Operations (CSIO) has announced that two insurance companies have joined on as its newest members: Wynward Insurance Group and Maple Mutual Insurance Company.

Wynward Insurance Group

Wynward Insurance Group has been providing insurance to Canada’s businesses for more than 100 years. Proud of its distribution channel which operates with the help of brokers, Wynward will utilize CSIO’s Application Programming Interface (API) Data Standards and the resources in the CSIO Reusable Services Library. The insurer aims to ultimately establish a real-time data exchange with its partners’ broker management systems.

“The shared use of APIs is integral to the long-term success of the broker channel,” said Wynward president Darryl Levy. “We are confident that Wynward Insurance Group has the tools and technology needed to implement real-time data exchange for the benefit of our broker partners and our customers.”

Maple Mutual Insurance Company

Meanwhile, Maple Mutual Insurance Company is another insurance company that has operated for over a century. With a broker network of its own, Maple Mutual will be using CSIO’s My Proof of Insurance solution to send its customers' insurance policy documents and eSlips. Maple Mutual will also integrate CSIO Data Standards into its rating tool to enhance quoting capabilities.

“Growing our presence in the broker channel has enabled Maple Mutual Insurance Company to reach new customers with increasingly diverse insurance needs,” said Maple Mutual president and CEO Dean Muharrem. “Technological advancements to our operations have played a key role in ensuring those needs are met and we look forward to continuously leveraging technology to further improve the customer experience.”

“I welcome Wynward Insurance Group and Maple Mutual Insurance Company to CSIO’s ever- growing member network,” said CSIO president and CEO Catherine Smola. “Our suite of standards and solutions are created and enhanced through industry collaboration. We will continue to innovate CSIO’s offerings so that our valued members can provide even better service to their customers.”

CSIO’s digital solutions continue to find greater applications. When the province of New Brunswick recently announced that it has approved the use of electronic auto liability insurance cards, CSIO issued a statement voicing its support for the move., citing its own My Proof of Insurance solution as a tool that brokers can start using.

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