Promutuel Assurance's IT systems disabled by cyberattack

Promutuel Assurance's IT systems disabled by cyberattack | Insurance Business

Promutuel Assurance

Promutuel Assurance has been the target of a cyberattack that made the company’s critical IT systems unavailable for use.

The insurer said in a release that as soon as the incident was brought to its attention on Saturday it quickly had a team of experts conduct an in-depth investigation to find out more. It also worked to secure its IT environment and restore its affected systems as quickly as possible.

The insurer also said that it had notified regulatory authorities of the cyberattack incident.

“At this point in the investigation, it is too early to comment on the nature or extent of the information involved in the incident,” the company said in an official statement. “Despite the robustness of Promutuel Assurance’s IT systems and security mechanisms, it appears that the organization is another victim of this wave of cyberattacks that is targeting the insurance industry.”

The cyberattack also forced Promutuel Assurance to close its website for maintenance. Insured members who have priority requests with the insurer will have to call the company through a temporary telephone line.

The firm added that as it learns more about the nature of the cyberattack, it will communicate additional information.