The Insurance Bureau of Canada has appointed four senior property and casualty insurance executives to its board of directors, strengthenig its leadership as the industry confronts a rapidly shifting economic and risk landscape.
Nav Dhillon, chief executive officer at Aviva Canada; Paul Jackson, CEO of Zurich Canada; Paul MacDonald, executive vice-president of personal insurance and digital channels at Definity Financial; and Catherine Roe, president and chief agent of CNA Canada, have all joined the IBC board with immediate effect.
"To successfully navigate today's complex and changing economic landscape, the P&C insurance industry must be strategic, adaptable and dedicated to consumer-focused solutions," said Christian Fournier, chair of the IBC Board and executive vice-president at Beneva. "Their exceptional vision and leadership will strengthen our mission to guide positive, lasting change for our industry and the customers we serve."
Dhillon joined Aviva Canada in December 2022 as CFO, leading corporate strategy, investor relations, financial reporting and performance management. He served as interim chief claims officer from August 2024 to June 2025. Prior to Aviva, he held senior roles at RSA Canada Group and Intact Financial Corporation.
Jackson brings more than 25 years of international insurance experience across Canada, the UK and Asia-Pacific, with a career spanning senior roles in underwriting, claims and marketing. Before joining Zurich Canada as CEO, he served as chief officer at a leading Canadian insurer.
Meanwhile, MacDonald has served as executive vice-president of personal insurance at Definity since January 2018, expanding his remit in 2022 to include Sonnet and Definity's digital-first user experience. He brings more than 25 years of insurance experience across Royal Alliance, SGI Canada, PwC and Aon Risk Services.
Roe oversees all aspects of CNA's Canadian operations, bringing more than 30 years of experience in insurance and risk management to the IBC board.
The four join at a moment of acute pressure for Canada's P&C market. Severe weather cost Canadian insurers more than $2.4 billion in insured losses in 2025, making it the tenth costliest year on record.
Between 2016 and 2025, annual insured losses from catastrophic weather events and wildfires totaled $37 billion, nearly triple the figure recorded in the previous decade, with the average number of claims almost doubling over the same period. That followed a record-breaking 2024, in which insured catastrophe losses reached $9.4 billion, driven by the Calgary hailstorm, the Jasper wildfire, the remnants of Hurricane Debby and Greater Toronto Area floods.
The four appointments bring additional executive weight to an organization navigating all three challenges simultaneously. The IBC board now includes senior leaders from Allstate, Beneva, Chubb, Desjardins, Intact, Munich Re, Swiss Re, TD Insurance, Wawanesa and Northbridge Financial Corporation, among others, with IBC president and CEO Celyeste Power continuing to lead the bureau's advocacy work.
