The tech revolution might be well underway in the insurance sector, with many companies already using cloud computing in their businesses, while others consider the benefits of blockchain, but that doesn’t mean the industry as a whole is where it needs to be with technology adoption. In turn, this has implications when it comes to the ability of the industry to attract younger talent, which it very much needs to fill open spots left behind by retiring experts.
“We all know that our industry is a bit behind [with regards] to technology,” said Daniel Kaufman, Executive Vice President, H.W. Kaufman Group and Chief Operating Officer, Burns & Wilcox. “For us, it’s trying to get as far ahead as we can, but the whole industry needs to work harder to get further ahead. A lot of young people are coming into this space and they see how far behind we really are [across] the whole industry, so we’re trying to just push ahead – push our company and push the industry.”
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